by Pepper Sugar | Aug 14, 2014 | Social Media
Social media has drastically changed the way we do customer service. Hotlines and face-to-face interactions are still utilized but tweets and comments have become more popular for customers especially for those looking for immediate answers to their inquiries. Social...
by Pepper Sugar | Jul 31, 2014 | Social Media
Social media is one of the most powerful marketing platforms today. It provides unlimited reach that allows you to access your audience directly. You can even promote content, product info, and promos with an exposure that can rival what TV advertisements offer. It’s...
by Pepper Sugar | Jun 4, 2014 | Social Media
With 1.28 billion monthly active users, Facebook is undoubtedly the leading social media site today. To overlook this fact is like passing up on a free million-dollar ad placement with maximum global reach. That’s how powerful Facebook is. Marketing your business on...
by Pepper Sugar | Dec 27, 2013 | Virtual Assistants
Before we wrap up the year, we’d like to show you the highlights of Pepper’s blog this 2013. We have covered some of the latest business stories, unlocked the secrets of leading brands, and provided a comprehensive inside look at the outsourcing industry. We hope you...
by Pepper Sugar | Dec 23, 2013 | Marketing
Many users still think that Google+ does not have a place in the social media world. It seems to be sending off a serious image that makes users perceive it as uncool. Some are wondering who exactly are on Google+. Whether it’s the netizens’ generalized...