Virtual Assistants Can Be Your Game-Changer

Without proper business support, some crucial tasks can go neglected. After all, business owners are constantly doing multiple things at once. And with so much on their plate, their bigger tasks have a tendency to overshadow others. As a consequence, these delayed tasks pile up over time; they may be accomplished with poor quality. This leaves the business vulnerable to an array of issues.

But with a Virtual Assistant, you no longer have to worry about any of that. You no longer have to waste time doing tasks outside your scope of work. All you have to do is delegate.

Here are some ways you can use your Virtual Assistant:

Admin Work 

Administrative work is, without a doubt, the backbone of any business. It collects, organizes, and communicates important information and generally keeps operations running smoothly. In short, this is the kind of work that supports everyone else, allowing the whole organization to work as efficiently and productively as possible.

Often, people underestimate how difficult administrative tasks can be, but these day-to-day tasks do take up a considerable amount of time and effort. When you have a mountain of work to do, the last thing you need to concern yourself with is how to organize your documents.

Some of the tasks you can assign to your Executive Admin VA include: email management, creating and organizing financial reports, appointment setting, document/file management, and many more.

Social Media 

As the world continues to rely on the internet to connect and interact with each other, having an online presence has become a necessity for businesses. Through a well-crafted social media strategy, we are able to connect with our audience, gain more traffic and awareness for the brand, and keep up with our competitors. In a way, using social media can help give your business the life and credibility it needs.

Of course, a Social Media VA can readily help you with such tasks, especially since social media management is time-consuming and can even require specialized skills. To maximize your Social Media VA, ask them to manage multiple accounts, set up paid ads, create and organize analysis reports, and other related tasks.

Customer Service 

Attending to your customers means bearing the responsibility of representing the brand. Whether your customers leave with a positive experience or a negative one, this doesn’t solely reflect on the person they talked to; it reflects on the business as a whole. And when you have plenty of competitors popping up left and right, great customer service can be the thing that sets you apart. 

Not only does customer service help you retain customers and grow brand loyalty, it also helps you acquire new customers. In fact, according to Hubspot, 72% of customers will share a positive experience with six or more people. So, just by providing great service, you’re able to directly drive up your revenue.

With a Customer Service VA, you won’t need to handle this alone—or at all, even. Trust them to deal with your customers’ questions and needs through chat support, emailing, processing requests and orders, etc. 

Work With Pepper

With over a decade of experience in the industry, Pepper VA can help you screen and acquire a designated virtual assistant from our roster of experienced professionals. Schedule a call with us and start your journey towards a more productive future.