Our Story

We are committed to providing excellent and efficient virtual assistant services.
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Simplify Your Work with a Virtual Assistant Company

Pepper Virtual Assistants provides expert virtual assistance services to businesses and individuals around the globe. Since being established in 2009, Pepper VA has helped countless businesses streamline their processes and expand their operations while also helping them save time and money.

Our name, Pepper, is inspired by the remarkable personal assistant of a certain iron-clad superhero. Just like she was there for him, our assistants want to be there for you, helping you grow to your fullest potential!

Why choose Pepper?

Pepper Virtual Assistants offers various high-quality services, including executive assistance, project management, administrative support, customer support, and much more. On top of this, we have a creative team ready to provide customized packages such as online marketing, copywriting, and web design.

As part of our commitment to providing high-quality business support, our virtual assistants receive in-depth training in client handling, communication skills, and executive assistance. In addition, we provide our virtual assistants training in MS Office, Google Apps, and other online tools, as well as simulation exercises.

Our Mission

Pepper VA’s mission is to simplify your life by handling mundane tasks that consume too much time, enabling you to focus on what you do best. We strive to provide high-quality services by utilizing cutting-edge technology and highly qualified virtual assistants.

At Pepper Virtual Assistant, we emphasize collaborating with clients to fully comprehend their specific needs and tailor our services to fulfill those requirements. We work to improve our clients’ lives and businesses by simplifying processes and improving productivity.

We ensure that our team can fulfill your business needs and more.

Well-Equipped Office-Based Operations

  • ZLeased Line ISP (Symmetric, dedicated Internet connection for more upstream bandwidth)
  • ZBack-up broadband
  • ZUp-to-date computer units and MS Office software.
  • ZFull-time IT Support
  • ZMonitored and recorded computer activities
  • ZDisabled USB ports for data security
  • ZGenerator set for uninterrupted client service

All-Encompassing Support System

Every Pepper client has a designated team consisting of:

  • ZSenior Virtual Assistant
  • ZProject Manager
  • ZVirtual Assistant
  • ZBack-up Virtual Assistant
  • ZCopywriter
  • ZIT Support

Solid Back-Up Procedures

  • ZSeamless transition (Complete with documented processes)
  • ZBack-up Virtual Assistants
  • ZFull-time IT personnel (For recorded VA activities)
  • ZSecure server room
  • ZAdditional back-up server

Employee-Centric

  • ZHMO benefits (on top of government-mandated benefits)
  • ZMonetary benefits (regardless if employees are handling paying clients or not)
  • ZRegular Merit Increase and Bonus
  • ZCareer advancement opportunities
  • ZFamily-oriented culture and work environment

Our Mission

01

Identify Your Business Needs

First, specify the roles and tasks you need assistance with and the qualifications, experience, and hours required daily.

02

Match With a Virtual Assistant

From our pool of Virtual Assistants, we’ll recommend and interview the VA that best suits your requirements.

03

Start Delegating Tasks

Once you’ve matched with your VA, you can start delegating tasks right away!
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Client Reviews

Kristen Luke

Marketing Consultant for Independent Financial Advisors, Wealth Management Marketing

“I hired Pepper Virtual Assistants in the early days of my business to help with administrative tasks. I have been nothing but pleased with the company, and especially my personal VA. Even now that I have three employees, I still use Pepper to help with data entry and the management of my social media accounts. The quality of Pepper’s work has far surpassed my expectations. I would recommend them without question to anyone looking for a virtual assistant.”

Dane Johnson

Chief Boozehound, Melbourne Nightlife

“Absolutely phenomenal work! (And that’s an adjective I rarely use!) Your work is excellent and much better quality than I would have done – and I didn’t even have the time to get started. In short, thank you so much Paula!”

Cindi Hill

Hill Compliance Advisors

“I can’t tell you how helpful Melissa has been. This month I have had a tremendous amount of work because of an end of March deadline. I couldn’t have done a lll this work and kept on top of everything without her. I’d like to do something extra for her. Is that allowed? If so, how would I do that.”

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