Our Story

We’re dedicated to delivering top-quality and efficient virtual assistant services.
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Simplify Your Work with a Virtual Assistant Company

Pepper Virtual Assistant Agency offers expert virtual assistance services to businesses and individuals worldwide. Backed by 16 years of operational excellence, we’ve helped countless businesses streamline their operations, expand their reach, and save both time and money.

Our name, Pepper, is inspired by the incredible personal assistant of a certain iron-clad superhero. Just like she was there for him, our virtual assistants are here for you—ready to help you grow and reach your full potential!

Why choose Pepper?

Pepper Virtual Assistants provides turnkey teams with a wide range of high-quality services, including executive support, project management, administrative assistance, customer care, and more. Additionally, our creative team is ready to offer tailored packages in areas like online marketing, copywriting, and web design.

In line with our commitment to delivering top-notch business support, our Pepper VA Trained virtual assistants undergo comprehensive training in client relations, communication skills, and executive assistance. They also receive hands-on training in MS Office, Google Apps, and other online tools, along with simulation exercises to ensure they’re ready for any task.

Our Mission

At Pepper VA, our mission is to simplify your life by taking care of time-consuming tasks, so you can focus on what you do best. We’re committed to delivering high-quality services through advanced technology and a team of highly skilled virtual assistants.

At Pepper Virtual Assistant Agency, we focus on working closely with clients to understand their unique needs and customize our services to meet those requirements. Our goal is to enhance both your business and personal life by streamlining processes and boosting productivity.

We ensure that our team can fulfill your business needs and more.

Well-Equipped Office-Based Operations

  • ZLeased Line ISP (Symmetric, dedicated Internet connection for more upstream bandwidth)
  • ZBack-up broadband
  • ZUp-to-date computer units and MS Office software.
  • ZFull-time IT Support
  • ZMonitored and recorded computer activities
  • ZDisabled USB ports for data security
  • ZGenerator set for uninterrupted client service

All-Encompassing Support System

Every Pepper client has a designated team consisting of:

  • ZSenior Virtual Assistant
  • ZProject Manager
  • ZVirtual Assistant
  • ZBack-up Virtual Assistant
  • ZCopywriter
  • ZIT Support

Solid Back-Up Procedures

  • ZSeamless transition (Complete with documented processes)
  • ZBack-up Virtual Assistants
  • ZFull-time IT personnel (For recorded VA activities)
  • ZSecure server room
  • ZAdditional back-up server

Employee-Centric

  • ZHMO benefits (on top of government-mandated benefits)
  • ZMonetary benefits (regardless if employees are handling paying clients or not)
  • ZRegular Merit Increase and Bonus
  • ZCareer advancement opportunities
  • ZFamily-oriented culture and work environment

Our Mission

01

Identify Your Business Needs

Start by outlining the roles and tasks you need help with, along with the required qualifications, experience, and daily hours.
02

Match With a Virtual Assistant

From our pool of Virtual Assistants, we’ll recommend and interview the one who best matches your needs.

03

Start Delegating Tasks

Once you’re paired with your VA, you can start delegating tasks immediately!
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Client Reviews

Kristen Luke

Marketing Consultant for Independent Financial Advisors, Wealth Management Marketing

“I hired Pepper Virtual Assistants in the early days of my business to help with administrative tasks. I have been nothing but pleased with the company, and especially my personal VA. Even now that I have three employees, I still use Pepper to help with data entry and the management of my social media accounts. The quality of Pepper’s work has far surpassed my expectations. I would recommend them without question to anyone looking for a virtual assistant.”

Dane Johnson

Chief Boozehound, Melbourne Nightlife

“Absolutely phenomenal work! (And that’s an adjective I rarely use!) Your work is excellent and much better quality than I would have done – and I didn’t even have the time to get started. In short, thank you so much Paula!”

Cindi Hill

Hill Compliance Advisors

“I can’t tell you how helpful Melissa has been. This month I have had a tremendous amount of work because of an end of March deadline. I couldn’t have done a lll this work and kept on top of everything without her. I’d like to do something extra for her. Is that allowed? If so, how would I do that.”

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