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Using Sentiment Analysis in CX Data to Reduce Churn and Enhance Loyalty

Using Sentiment Analysis in CX Data to Reduce Churn and Enhance Loyalty

by Pepper | Jan 27, 2026 | Marketing

Your customers are practically shouting at you: but is anyone actually listening? Here’s the thing: buried inside every support ticket, review, and chat message are emotional breadcrumbs that tell you exactly who’s about to bail on your product. Yet most...
Hospitality Marketing Trends Hotels Can’t Ignore in 2026

Hospitality Marketing Trends Hotels Can’t Ignore in 2026

by Pepper | Jan 23, 2026 | Marketing

Here’s the reality: your hotel’s survival depends on how quickly you adapt to changing guest behavior. The landscape has transformed so dramatically that strategies from 24 months ago already feel outdated. Guests now expect something entirely different...
How Digital Marketplaces Help Creators Avoid Unpaid Work

How Digital Marketplaces Help Creators Avoid Unpaid Work

by Pepper | Jan 13, 2026 | Marketing

Your creative work deserves real money. Not promises. Not exposure. Actual payment that hits your account. But here’s what actually happens: You pour hours into a project, deliver brilliant work, and then… silence. Or worse, endless revision requests that...
How Biotech Digital Agencies Drive Growth from Discovery to Market

How Biotech Digital Agencies Drive Growth from Discovery to Market

by Pepper | Dec 17, 2025 | Marketing

Getting a biotech product to market is nothing like launching a consumer app or pushing software updates. You’re looking at years of clinical trials. Regulatory roadblocks that seem designed to test your patience. And let’s not forget the different...
5 Reasons Smart Businesses Don’t Wait Too Long to Hire a Marketing Consultant

5 Reasons Smart Businesses Don’t Wait Too Long to Hire a Marketing Consultant

by Pepper | Oct 14, 2025 | Marketing

Marketing doesn’t pause for anyone. Just look at how quickly trends shift on platforms like Instagram or TikTok—what draws attention today can fall flat tomorrow. Many businesses attempt to keep up alone, stretching their in-house teams to handle strategy, design, and...
3 Common Digital Marketing Mistakes Multifamily Property Managers Should Avoid

3 Common Digital Marketing Mistakes Multifamily Property Managers Should Avoid

by Pepper | Oct 8, 2025 | Marketing

Digital marketing has become the foundation of modern business growth. Whether it’s a small local store or a national brand, every organization now relies on strong online visibility to reach its audience. Multifamily properties are no exception. In an industry where...
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