VA Chronicles: Managing Mistakes and Handling Conflicts
We all have committed work mishaps at some point in our career. It’s one of those things that makes us learn the most memorable lessons in the workplace. Mistakes and conflicts force us to eat huge portions of humble pie to rectify the mess we made. On a positive...
Secrets of Ideas that Stick
This story is a perfect example of what makes ideas stick. According to Chip and Dan Heath, authors of the book, Made To Stick, ideas that take hold actually follow some principles, all of which are captured in the Susan Boyle episode. Their book explains these principles in depth. It’s definitely worth a read.
