by Eleanor Hecks | Jan 17, 2023 | Management
How Businesses Benefit from Real-Time Data Real-time data collection helps businesses gather a big picture look at how different processes work within their company. Since many businesses now keep their information in the cloud, using artificial intelligence (AI) and...
by Eleanor Hecks | Dec 14, 2022 | Management
Private institutions were never meant to be in the business of customer service. They didn’t have to be responsive to their customers or understand what it meant to play a role in their lives. However, this has changed greatly over the last few decades. Education used...
by Eleanor Hecks | Nov 14, 2022 | Management
How the Remote Work Era Changed Businesses for the Better They say that remote work is here to stay. As more employees wish to work while at home, many employers are hesitant about the effectiveness of remote work. Remote work has been helpful in the prevention...
by Eleanor Hecks | Oct 17, 2022 | Management
Productivity is a challenge for almost every business. Though some interruptions are unavoidable, many workplaces have tasks and obstacles preventing employees from most effectively navigating their work day. Your workers are also human beings with personal...
by Eleanor Hecks | Sep 22, 2022 | Management
Everyone wants to provide the best experience for their customers, but sometimes details can get lost in translation. Perhaps an out-of-date phone system is blocking someone from receiving the technical support they need, or their wait time is incredibly long. From...