Have you ever found yourself buried under heaps of work that you feel like you won’t ever get anything done? Administrative work such as encoding, email sorting, researching, and the like can be a waste of time if it prevents you from doing what you’re supposed to do. Delegating these things can free valuable hours of your day and allow you to focus on the vital core processes of your business.
Why should you delegate administrative tasks and back-office support?
According to Julian Birkinshaw and Jordan Cohen, workers can be more productive if they eliminate or delegate unimportant tasks and replace them with value-added ones. Their research showed that workers spend around 41% of their time on activities that offer little personal satisfaction and could be handled by others.
But why is it so hard to offload tasks? The study found that instinctively, we cling to work that makes us feel busy ergo making us feel more important. What most people don’t realize is that delegating tasks has its benefits. The researchers found that when 15 executives reduced their involvement in low-value tasks, they were able to cut desk work by an average of 6 hours a week and meeting time by an average of two hours a week.
Back-office Support Done Right
Hiring a great administrative and back-office support is vital to running a business. Thus, we believe that it is imperative for thriving companies to establish seamless operation processes for their admin department. Here is a rundown of the things you can expect when you offload these tasks to Pepper.
Pepper provides extensive administrative support. Mundane time-consuming tasks like email management, report generation, and online researching are some things that your Pepper virtual assistant can handle for you. Other tasks that your dedicated VA can provide include:
- Data encoding
- Data organization
- Powerpoint presentations
- Template and forms creation
- Spreadsheets management
- Personal calendar management
- Project management tasks
- Audio transcription
Pepper ensures work efficiency and high quality output. Through our well-trained virtual assistants and their supervisors, we make sure that we make the most of your allotted hours and produce high quality output that matches your standards. We can provide you with experienced and skilled virtual assistants who will work with you closely to meet your administrative needs. Our VAs are also trained to pay close attention to detail which is crucial in admin tasks. They are likewise equipped in various business software solutions to help you design efficient systems for your back-office needs.
Pepper values professional integrity. We believe that this skill is of utmost importance when working with our clients. Often times we handle sensitive data such as bank accounts, passwords, and emails. Since our virtual assistants are privy to some of your confidential information they are screened extensively to ensure that they are trustworthy and will comply with confidentiality guidelines. We do not allow our VAs to bring in USBs and they are also scanned well when they exit our building. Our computers are run within secure networks and are installed with up-to-date security measures. In our seven years in the business, we haven’t had any security breach incident.
Outsourcing your administrative and back-office support can let you focus on value-added tasks. When you let someone else take care of these nitty gritty jobs you can invest more time and effort on key business areas. Pepper can help you accomplish more by doing less.
Check out more about our Virtual Assistance Done Right Series!
- Virtual Assistance Done Right: Pepper Customer Relationship Management
- Virtual Assistance Done Right: Pepper Customer Support
- Virtual Assistance Done Right: Pepper Admin and Back-Office Support
Pepper Virtual Assistant Services is a business solutions firm that specializes on administrative assistance, customer support, CRM, copywriting, and personal virtual assistance. We take pride in our reliable service and responsive client handling which embodies our team’s optimal performance.