Join Our Pepper Team!

Our Pepper Team is growing and we couldn’t be happier! We’re looking for Manila-based, remote virtual assistants who are driven and passionate to excel. If you are interested to join our dynamic team, see our job openings below!

Virtual Administrative Assistant (VAA)

The VAA is responsible for managing client/s assigned to her and ensuring client stays subscribed to Pepper by working on his projects and tasks. The VAA should understand her client’s nature of business and his processes/systems in order to assist him better.

Job Description:

  • Work on your client’s assigned projects and tasks and submit them on time. These may include the following:
  1. Word processing and preparation/formatting of documents and files (MS Office, Adobe Acrobat, Google Apps)
  2. Email management and filtering
  3. Database management and maintenance
  4. Making travel arrangements, bookings/reservations
  5. Booking appointments and managing schedules/calendar
  6. Project management of creative, web and copywriting services
  7. Calls and meetings (online or phone)
  8. Writing up reports and statistics
  9. Documenting manual and processes
  10. Research work
  11. Basic bookkeeping
  12. Miscellaneous tasks, depending on client needs
  • Work on internal projects as needed
  • Prepare time reports for both client and internal projects
  • Liaise with support teams in case client has other projects with Pepper

Job Qualifications:

The VAA should:

  • Have a basic understanding of VA work and processes of the company
  • Be flexible and open as his duties will depend on client’s requirements which can vary greatly
  • Be familiar with online tools and programs and have the ability and initiative to explore and learn new ones
  • Communicate well in writing and in speaking
  • Work well with a team
  • Be attentive to details
  • Be able to work under pressure
  • Be able to handle multiple clients and projects

Virtual Marketing Assistant (VMA)

The VMA is responsible for managing client/s assigned to her and ensuring client stays subscribed to Pepper by working on his projects and tasks. The VAA should understand her client’s nature of business and his processes/systems in order to assist him better.

Job Description:

  • Work on your client’s assigned projects and tasks and submit them on time. These may include the following:
  1. Social media management
  2. Research for topics and posts
  3. Create posts – image and copy
  4. Schedule and publish posts
  5. Monitor and manage responses
  6. Blog management
  7. – Liaise with copywriter for blogging requirements
  8. – Upload on blog
  9. – Work with the team when there are content requirements
  • Manage email marketing software, such as Mailchimp and Infusionsoft
  1. Prepare newsletter
  2. Broadcast or send out emails
  3. Monitor results
  • Prepare time reports for both client and internal projects
  • Liaise with support teams in case client has other projects with Pepper

Job Qualifications:

The VMA should:

  • Have a basic understanding of VA work and processes of the company
  • Be flexible and open as his duties will depend on client’s requirements which can vary greatly
  • Be familiar with online tools and programs and have the ability and initiative to explore and learn new ones
  • Be knowledgeable in marketing principles
  • Be familiar with online marketing – social media, SEO, blogging, etc.
  • Communicate well in writing and in speaking
  • Work well with a team
  • Be attentive to details
  • Be able to work under pressure
  • Be able to handle multiple clients and projects

Send your CVs to [email protected] We’re excited to work with you!

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4 Comments

  1. Avelino Maut Mangila Jr.

    I am enthusiastic, reliable and hardworking individual who has over 5 years experience giving professional, efficient and high quality customer service from various call centers.

    Highly experienced in communicating with clients over the phone and/or email (Zendesk).

    I have fast and reliable internet connection. Flexible and ready to start immediately. Thus, I’m the perfect fit for your operation needs.

    Reply
  2. Shyreane Gay V. Bacani

    I’m efficient, hardworking, reliable and flexible individual who has over 8 years of experience giving professional and quality works to the BPO (Business Process Outsourcing) industry. I can work on graveyard shifts considering all the types of changes in the said industry. I’m patient, persistent and determined in every job that I take.

    I have strong verbal and written communication skills which I use to handle clients over the phone and email.

    I’m married to whatever job that is given to me but I’m also open to new ideas which can make the results of my work better. I’m very positive that I can help you provide excellent and quality service just like what I delivered to my previous jobs.

    I will be able to take on the responsibility of whatever position given to me immediately and ensure the success of it. I’m looking forward to working with you.

    Reply
  3. Ellen Abraham

    I would like to express my interest in applying for any position that fits my qualifications.

    I have 7 years and 10 months of experience in a BPO industry. I ha1e been working as a Team Lead for 4 years so you can count on me when it comes to accuracy, reliability and quality of work. I’m passionate about this industry and I’m driven to deliver high-quality work. I’m also an organized person so I can meet the requirements before the deadline.

    I also bring the additional quality of strong analytical and problem solving ability. I am very dedicated, committed and motivated employee so I can assure you that I am on top of everything I do. I also take the initiative to learn new things, even without being told. I have an eye for detail, and I do not settle for anything less than the best.

    Reply
  4. Jovilyn Espineli

    I was excited to see your post, and I hope to be invited for an interview.

    My background includes serving as a customer service associate within both call-center and online environments. Most recently, I’m currently working as a Virtual Assistant for a client in Upwork copy pasting orders to a spreadsheet and answering emails and chat on her Shopify account. I’m also handling Facebook ads and Instagram ads.

    I’m also currently working as a chat/email support for Spotify.

    I’ve also handled tier 2 support for Bing ads, I process tickets for ads that have a problem with keywords or bids.

    I also bring to the table strong computer proficiency in MS Word, MS Excel, and CRM database applications.

    I am confident that I can offer you the customer service, email support, communication and problem-solving skills you are seeking.

    Reply

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