Private institutions were never meant to be in the business of customer service. They didn’t have to be responsive to their customers or understand what it meant to play a role in their lives. However, this has changed greatly over the last few decades. Education used...

High-performing copywriting is an asset that transforms your business. It’s a fundamental piece of the jigsaw puzzle. And without it, it’s next to impossible to scale your business.  Relying on you, yourself, and you to create all your copy is a monumental task. Not...

“Understanding the employee perspective can go a long way towards increasing productivity and happiness.” -Kathryn Minshew.   Over the span of a few years, the business workplace has seen tremendous changes. From switching to digital and automated modes to...

An efficient organizational structure directly affects the organization's revenue generation.  An efficient organizational structure is crucial to succeeding in this highly competitive business climate. However, to do so, you need a practical management system that...

With a record 4.3 million people resigning from their job in the first half of 2022, resignations are inevitable in every company, be it Amazon or Google. Regardless of the job opportunity you provide, there comes a time when your employees desire to explore other...

How the Remote Work Era Changed Businesses for the Better   They say that remote work is here to stay. As more employees wish to work while at home, many employers are hesitant about the effectiveness of remote work. Remote work has been helpful in the prevention...

In 2021, Gartner published a report saying that virtual assistants will be in use for two to five years before reaching a stable and constant level of adoption in human capital management and recruiting. This means that if you're not already using them, you should...

Managing employees with dominating personalities is not easy. However, it's crucial for any manager to learn how to manage different personalities in the workplace, understand how to approach them and deal with their needs in a productive way. Here's what you need to...

Remote work, the ability to work from anywhere, is not at all a new concept. But when the COVID-19 pandemic forced us out of our offices and into our homes, a great wave of employees and business owners began to wonder if this setup was the future for both their...

Becoming a product designer might not be as easy, but what is a bit more challenging is also more rewarding. Overall, product design is a misunderstood profession and there is a lot of confusion about the profession.  Nowadays, product designers are highly demanded...

Productivity is a challenge for almost every business. Though some interruptions are unavoidable, many workplaces have tasks and obstacles preventing employees from most effectively navigating their work day.   Your workers are also human beings with personal...

Employee low engagement isn’t a new thing, but this issue has gained traction recently as many employees started sharing their Quiet Quitting experiences on social media. Quiet Quitting may not be the most appropriate term for this newest workplace trend. Because...

You could be excused for believing that large corporations commit large-scale crimes based on high-profile cyber attacks that dominate news cycles. However, cyber crimes are committed on all levels, and if you are not careful about cybersecurity, you might also become...

Everyone wants to provide the best experience for their customers, but sometimes details can get lost in translation. Perhaps an out-of-date phone system is blocking someone from receiving the technical support they need, or their wait time is incredibly long. From...

Many in the business world will continue to spend years working hard to meet deadlines, please clients, and hit targets, whether they’re employees or employers. Work is a way of life for a majority of us across the planet, and it’s not only something that helps to put...